Appointment Cancellation
When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please contact Melanie as soon as you know you will not be able to make your appointment.

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If cancellation is necessary, we require that you call at least 24hrs in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

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How to Cancel Your Appointment
If you need to cancel your appointment, please text, call or email us at Restore Balance with a detailed message. Please text for the most efficient response.

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Late Cancellations/No-Shows
A cancellation is considered late when the appointment is cancelled less than 24hrs before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, you may be charged a 50% appointment fee.